The alert showed that the compromised user account replicated Avast's Active Directory service, an effective digital map of the company's internal network.
Baloo said Avast intentionally left the compromised VPN profile active, with the purpose of tracking the attacker and observing their actions.
This lasted until October 15, when the company finished auditing previous CCleaner releases and pushed out a new clean update.
At the same time, Avast also changed the digital certificate it was using to sign CCleaner updates. The new update was signed with a new digital certificate, and the company revoked the previous certificate used to sign older CCleaner releases. It did so to prevent attackers from using it to sign fake CCleaner updates, in case the hackers managed to get their hands on the old certificate during the recent intrusion.
The last step was to reset all employee credentials.
"Having taken all these precautions, we are confident to say that our CCleaner users are protected and unaffected," Baloo said.
The antivirus maker said it's currently investigating the incident together with the Czech intelligence agency, Security Information Service (BIS), the local Czech police force cybersecurity division, and an external forensics team.
Avast said there is no evidence at this time to suggest this attack was caused by the same Chinese hacker group who breached its infrastructure in 2017; however, the company pointed out that the intrusion was carried out by an experienced threat actor.
"From the insights we have gathered so far, it is clear that this was an extremely sophisticated attempt against us that had the intention to leave no traces of the intruder or their purpose, and that the actor was progressing with exceptional caution in order to not be detected," Baloo said.
The investigation is ongoing and the company promised more updates.
Avast previously received praises for the openness it showed while investigating the 2017 CCleaner hack, publishing several updates on the incident, as it continued to learn more about the 2017 breach in the subsequent months.
The 2017 CCleaner hack happened before Avast bought Piriform, the company behind CCleaner. Hackers breached Piriform's network via a TeamViewer account and planted malware inside CCleaner. The attackers, believed to be a group of Chinese state-sponsored hackers, inserted malware that would only download a second-stage payload when CCleaner was installed on the network of a major company. The list of targets included Cisco, Microsoft, Google, NEC, and many other major companies. Avast said that 2.27 million users downloaded the tainted CCleaner software back in 2017; 1,646,536 computers were infected with the first-stage Floxif trojan that scanned for high-value targets; but only 40 computers received the second-stage trojan, a more powerful backdoor.
source zdnet
Industry: Cyber Security