Blogs

Managed services pusher Ensono is to chop 137 employees across its UK and US global support desk and technology teams to reduce costs, and has said that hiring in India is a key element of delivering services. The trimming equates to a little over 6 per cent of the global workforce, though only staff in America and Britain are affected. In a 19 February memo to workers...

Brian Fitzpatrick has stepped down as CEO of Vodafone international wholesale division, Vodafone Carrier Services. A Vodafone Business spokesperson told Capacity: “Brian Fitzpatrick has been a valued member of the Vodafone Business leadership team for the past seven years. The success of Vodafone Carrier Services is thanks to his vision and drive and he has delivered some...

Highways England is preparing to spend £50m transforming the National Traffic Information Service (NTIS) – a platform that provides near real-time traffic data on the nation’s 4,300 miles of A-roads and motorways. NTIS data is fed into satellite navigation systems, allowing drivers to plan their routes, while Highways England uses the service to guide the future developme...

Microsoft is planning to open a datacenter region in Spain at some point in the future, its first in that country. It also is extending its customer and business relationship with Telefonica. Telefonica now is calling Microsoft "its strategic cloud partner," as part of the February 25 announcement. Microsoft officials said this week they will be delivering Azure, Microsof...

VMware has appointed Sylvain Cazard as its new vice president for Central EMEA, succeeding Luigi Freguia. Freguia’s promotion to general manager and senior vice president for EMEA was announced in November 2019. Cazard has previously led VMware’s software-defined data centre business (SDDC) for the last two years, following three years as country manager for France and se...

Latest quarterly colocation market tracker data shows take-up of colocation capacity across major European hubs continues to hit record levels, leading to overflow demand in other places too The number of colocation hubs across Europe looks set to increase in the years to come, as demand for locally hosted hyperscale cloud and internet services grows, says CBRE. The ...

Exponential-e has partnered with at‐visions, the specialist global provider of Guest‐Facing Technology for the hospitality and leisure industry, to form the one‐stop shop for all hospitality technology requirements under a single, fully managed, service umbrella. Exponential‐e will enhance the performance and network access of at‐visions' unified platform services a...

CyrusOne President and CEO Gary Wojtaszek is stepping down from his roles "by mutual agreement with the Board," the data center REIT announced. His replacement Tesh Durvasula, was previously announced to be leaving the company, amid significant staff reductions. Durvasula was head of the company's European efforts in January, when CyrusOne announced that he would ...

February 25, 2020 — Based on its recent analysis of the North American hosted Internet protocol (IP) telephony and Unified Communications-as-a-Service (UCaaS) market, Frost & Sullivan recognizes Zoom Video Communications, Inc. with the 2019 North American Competitive Strategy Innovation and Leadership Award. Zoom has redefined the UCaaS competitive landscape by introducing...

Rumor has it that Google is creating a new, unified app for G Suite users. The app reportedly will unify Gmail, Google Drive, Hangouts Chat, Hangouts Meet, and real-time messaging. This rumor makes perfect sense — of course Google would want to unify these because our workflows already traverse many of them.   It’s always made sense to merge these products, and that’s ...

When the stock market closed last week, Five9 announced — along with another spectacular year of revenue growth — that it’s acquiring privately held Virtual Observer, a provider of workforce optimization (WFO) solutions formerly known as Coordinated Systems, Inc. (CSI) and three-year participant in the company’s partner ecosystem.   Five9 didn’t disclose financial term...

UK cloud unified communications company Qunifi, which operates the 'Call2Teams' Microsoft Office 365 voice integration service, has partnered with Vonage to to provide an integrated Microsoft Teams calling feature for Vonage Business Communications customers. The partnership responds to growing demand for Microsoft Teams integration as an add-on to an existing UC se...

Gamma has its sights set on furthering its European expansion plans by approaching VozTelecom, a provider of IP telephony services in Spain – for about €25.3m (£21m). The news was broken on news website Morningstar Although the deal is not complete, Gamma said it has identified Spain as one of its key target geographies. Gamma believes that it can bring its expertise a...

Ribbon Communications Inc., a global software leader in secure and intelligent cloud communications, have last week announced that Bruce McClelland has been appointed as its President, Chief Executive Officer and a director, effective on or around March 1, 2020. Mr. McClelland has served in numerous leadership roles throughout his three-decades long career, which includes...

Researchers at F-Secure’s Artificial Intelligence Centre of Excellence and the University of Crete’s Forth-IS Institute have developed a novel method for categorising tweets that they hope will, in future, help platforms such as Twitter clamp down on bad behaviour and deal more effectively with abuse, harassment and other forms of malicious activity. Working under the aus...

Third-party risk management has become a big thing in IT and security circles. Everybody is talking about it and it seems like everyone is trying to do it; there’s even an acronym for it, TPRM, which is the sure sign that a thing is a “thing” in IT.  However, TPRM and other related activities like risk assessments and risk management, in general, can often seem like a dry...

Over 2000 mobile devices used by UK government employees have gone missing in the space of a year, with a significant number unencrypted, according to new Freedom of Information (FOI) data. Requests were sent by global communications company Viasat to 47 government departments, with full or partial replies received back from 27 of them. During the period June 1 2...

AT&T, Singtel and Telefónica are bolstering their threat detection capabilities by sharing threat intelligence information using the AT&T Alien Labs Threat Exchange platform. The collaborative effort falls under the auspices of the Telco Security Alliance, which all three are members of. A year ago, AT&T become the first North American telco to join the Telco Security A...

One of the side-effects of Brexit is UK citizens will no longer be under the protection of the General Data Protection Regulation (GDPR). An exclusive Reuters report claims Google will be moving all of the data it has on UK citizens out of Ireland, which will remain in the EU, and into a yet undisclosed location, under the jurisdiction of the United States. Google deci...

Cyber security can cause people to feel overwhelmed, out of their depth and powerless to manage the threats they face today. That's why 'cyber fatigue' is such a common problem. Cisco addresses this problem in their sixth annual CISO Benchmark Study, which provides an insight into the challenges facing over 2,800 security professionals from 13 countries globally. Issues s...